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Below are Anika’s most requested assets:

  • Headshots

  • AV requirements

  • Intro Script 

For any questions around bookings, partnerships, or additional information, please get in touch at: 
anika@thecustomersuccesspro.com

 

"Working with Anika for a keynote was an excellent experience from start to finish." - Alec Gillespie

On The Day:

  • Anika prefers to do a tech check on stage and is happy to arrive early to make sure everything runs smoothly.
  • Anika works in Canva Slides or Google Slides and presents from her MacBook. A live link to the deck can be shared ahead of the session if needed.
  • For AV setup, Anika prefers a comfort screen set to “next slide” and a headset microphone rather than handheld.
  • Anika is always happy to support capturing additional content for internal use or social media.
  • If requested, Anika can also amplify the event across her channels.
  • Direct WhatsApp communication can be provided for smooth coordination on the day.  

Headshots

 

Below is a selection of low res images, right-click to download.


Or, High-res copies are here.

AV requirements Anika Brings:

  • A MacBook 

  • Adaptor port to MacBook for USB-C, USB-A, HDMI cables etc

  • Wireless Presentation clicker

  • A Canva Slides presentation (backed up online) or a Google Slides presentation

  • A presentation designed to work on 16x9 display screens

 

 

Anika Requires:

  • HDMI Cable
  • A wireless, label microphone

  • Main power socket to power her laptop

  • A projector (DVI, HDMI or VGA Connector) 
  • A speaker system that receives audio output from the laptop (or HDMI)
  • Optional (but preferred): External comfort monitor, set to the slide ahead

If you have an AV team on site, Anika is happy to have a pre-call if required.

Intro Script

It's my pleasure to announce the next speaker...

Anika Zubair is an award winning Customer Success strategist, keynote speaker, podcast host, and Founder and CEO of The Customer Success Pro.

With more than 14 years of experience in hyper growth B2B SaaS, she has built and scaled Customer Success teams that have achieved 120%+ net revenue retention, reduced churn to under 5%, and driven more than $10 million in ARR expansion within a single year.

She has trained more than 5,000 Customer Success professionals globally and delivered workshops across EMEA, the US, and APAC, partnering with organizations including Microsoft, Atlassian, ServiceNow, Workiva, Flywire, GSMA, and Amplify Education.

Through her flagship RevUP Academy, hundreds of Customer Success professionals have accelerated their careers and stepped into leadership roles.

Anika is known for one thing above all else, helping Customer Success teams become revenue driving engines. She specializes in aligning post sale teams to business outcomes, embedding commercial thinking into every customer interaction, and turning reactive CS functions into strategic growth partners.

Her mission is simple, Customer Success is not just about keeping customers happy, it is about driving measurable revenue impact.

Please welcome to the stage… Anika Zubair.