Featured Publications

Discover Anika Zubair’s expert insights through featured blog posts, eBooks, webinars, podcasts, and videos.

Blog Posts & eBooks:

Wednesday Women Feature

62 B2B Influencers Re-Inventing GTM in 2025

Stories of Women in Revenue

International Women's Day 2025 - Suceso do Atendente

25 SaaS Customer Champions to Watch Out For in 2025

Matik 2025 Customer Success Top Influencers

2024 Sales Almanac by Flowla

Satrix Solutions – An Executive’s Approach To Customer Success

Customer Health Magazine

Top 50 Women Leaders in Customer Success 2022

Women Behind The Product

Recruiting In Customer Success

Ready to Scale: The Tech Stack That Drives Your Digital Customer Success Program

10 Tips For Building An Amazing Customer Success Team

8 Must-Listen Customer Success Podcasts

What is the Future of Customer Experience

Webinars, Podcasts & Video:

Leading Customer Success: Growth, Metrics, Burnout, and Tough Truths for Founders

Stop Undervaluing CS: It’s Your Biggest Revenue Lever

Mastering Value Conversations on CSM Practice Podcast

The Success Revenue Podcast

How to Master the Skills and Strategies That Drive Revenue in Customer Success

Lifetime Value Media – Manufacturing Epiphanies

Post Sales Revenue Strategies for CS Leaders & CSMs

Surviving in Customer Success in 2024 and Beyond

CS Insights and Forecasts for a Game-changing 2024

Why Use Cases are the Best Type of Segmentation

Short Form Content & Human Language in Digital CS

How to Show ROI  to Customers In 2023

Customer Success Strategies That Are Winning In The Market

The Future of Customer Success

Getting a Seat at the Table (CS Leadership Advice)

How to Choose the Right Customer Success Software

CSM Secrets Podcast: Scaling CS

Inspiring Future Leaders

Creating Customer Success

Defining an Effective Success Plan Strategy for CSMs

Customer Feedback in the Era of Digital CS

What do we want to achieve with QBRs?

Driving Business Growth as a Strategic Advisor

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